The glasses arrived broken. The courier thought they were broken so I opened and he took a photo and took package back with him. They were in a box with nopackaging to stop them from breaking there were no fragile stickers anywhere . Extremely poor packaging and very disappointing. For some reason Nect do not mark items fragile and ensure they are securely packaged for courier deliveries. This is Not the first item to arrive completely broken. Now the item is out of stock to even try and reorder.
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Response From Atelier-lumieresShops Customer Services29th Feb 2024We really appreciate you taking the time to leave your comments on our Pink Set of 2 Heart Champagne Flute Glasses Clare. We're sorry to hear it didn't arrive to you in perfect condition. We do tests on packaging so this must have been an accident as we havn't had this issue on this item.